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Trustmark Property Management


Trust isn’t instant. It’s earned over time. It’s granted because expectations are met. Promises are kept. You’re looking for someone to help you manage what often represents a significant portion of your net value. Join the thousands of property owners who have placed their trust in us to take on the business responsibilities of property rental.

We earned their trust. We demonstrated it with our constant delivery of dependability and excellence. Our level of service is unmatched in the industry. We innovate when others rest on the status quo. We’ve redefined property management and we invite you to experience the difference.

Meet the Team

We have been in business for more than 20 years and pride ourselves as leaders in our local real estate market and the property management community. Since 2012, we have been active members of the NARPM (National Association of Residential Property Managers) community and stay current on the latest property management industry trends.

Picture of Christine Savoie, MPM®, RMP®
Christine Savoie, MPM®, RMP® Property Manager

Christine “Chris” Savoie has been the Property Manager since 2012. She oversees operations in all of our offices, ensuring owners are receiving the same high-level service from one office to the next. Chris has a long history in Real Estate in the Fort Hood area starting in 2002 as a licensed assistant/office manager for a National Top Producer. She refined her multi-tasking & problem-solving skills in trying to get buyers and sellers to closing with minimal challenges. After a brief time away with her husband and the Army, she landed in our Property Management Division and has further honed her skills and implemented many of our benefit programs for our owners and tenants, as well as heading most of our large scale company-wide projects.

In addition to her feats with Trustmark, she is a leader with NARPM(R) having served on the board and as President of multiple chapters. She is one of the distinct few who hold the coveted Master PRoperty Manager designation from NARPM(R). She was also awarded the Commitment to Excellence award by ERA in 2017 for her dedication to the company, team player attitude and unfailingly striving for excellence.

Chris and her family re-settled in the Central Texas when her husband Matt, retired from the Army after 26 years of service. When she is away from the office she enjoys watching her youngest (of 2) son play ice hockey (yes, in Central Texas) and travelling and enjoying time with the family.

Picture of Jasmine Uphoff
Jasmine Uphoff

Jasmine was raised in a military family and in several military communities.   Having moved over 10 times, herself,  she can relate to the stresses of constant moves.   She takes pleasure in easing the stress for her clients and lifting any burden she can by helping them through every stage of the property management process.   Throughout her years in the property management business, she has found that everyone has a unique life story and unique needs.  She loves meeting people and being involved in the life stories they share.

“My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.” – Maya Angelou.

Picture of Crystal Smith
Crystal Smith

Crystal came to us after spending over 4 years employed was with a small family-owned Construction and Property management company, located in the Northern California area. While working for this company in California as the Property Manager she was awarded with the 2015 profitability award. She received this award for her ability to keep units booked all year with minimum loss of income.

She moved back to the Austin area in December of 2018. Being originally from Austin, she is thrilled to be back in her hometown with friends and family.

Crystal has been with Trustmark since February of 2019. While employed with Trustmark she was able to attain her Texas Real Estate Agent license. Crystal feels like Trustmark is family and has built steppingstones for her future.

Crystal is a mom of an 18-year-old son who is now in the Navy. She also has two Furr babies Mickey (cat) and Khaleesi (puppy). With her free time, she likes to read or watch a good movie.

“Believe you can and you’re halfway there.” -Theodore Roosevelt

Picture of Samantha Leach
Samantha Leach

Samantha has been in property management since 2008 – all with Trustmark Property Management, except for a brief 15 month foray into apartment management in El Paso.  She enjoys the feeling of helping people acquire a rental house.

Currently working as a Property Management Assistant, her main focus is marketing the properties and processing the notices to vacate, as well as working with prospective tenants in finding their home.

Samantha and her husband, Andrew, have been married since May 2016.
Samantha is a 2010 graduate of Harker Heights High School and is working towards her real estate license. They have a spunky beagle, named Remmy. In her spare time, Samantha enjoys crafting and sewing.

“Every day may not be good, but there is something good in every day” – Unknown

Picture of Staci Wise
Staci Wise

Staci joined Trustmark Property Management in October 2015.  Before this time, she worked as an assistant to one of the agents in our brokerage,  ERA Colonial Real Estate.  Staci works as our Occupied Maintenance Coordinator, ensuring the work orders placed by tenants are handled efficiently and making sure the owners are informed in a timely manner.

Staci retired from the US Army as a Sergent First Class (E7) after 20 years of service including two deployments. She is a mom of three and has four grandchildren.  She is a member of Northside Baptist Church.

In her free time, you will find her at her kids’ sporting and school events. Being from Kentucky, Staci brings a touch of Southern Charm to our office.

Picture of Bianca Smith
Bianca Smith

Bianca started with the team in September 2017. Bianca has filled our Administrative Assistant role like it was waiting for her all along. Her favorite parts of her day are helping prospective tenants find their homes and “her work family”.

Bianca hails from Australia, originally. She has been married since 2002 to her husband Will, who retired from the US Navy and now works as an Engineer with BNSF. Bianca and Will have three spirited children who are 13, 10 and 3.

“What lies behind us and what lies before us are tiny matters compared to what lies within us” – Ralph Waldo Emerson

Picture of Kearstine Ayala
Kearstine Ayala

Kearstine recently joined the team in November 2020. Kearstine’s passion has been and will always be helping people. For the past 10 years Kearstine has worked in customer service where she has excelled in making each aspect of the customer’s experience an absolutely positive one. Kearstine enjoys spending much of her time outdoors, hiking with her children, and growing plants in her garden.

“We’re all just walking each other home.” -Ram Dass

Picture of Raquel Washington
Raquel Washington

Raquel has been in property management for five years. Her focus has, and continues to be, accounting where she has strengthened her organization skills. She enjoys the troubleshooting to satisfy all parties’ issues.

Raquel has been with Trustmark Property Management since April 2017.  She finds Trustmark's team atmosphere and commitment to the community gratifying.   She has participated in several community events such as our Blood Drives, MDA Fun Run and Fish Fry, and more.

Raquel served in the army as an Administration Specialist. She was awarded the Army Commendation Medal, the Army Good Conduct Medal, and the National Defense Service Medal, just to name a few.

Raquel has been married to Collins Washington since 2009. Together, they have a blended family of 10 children and 8 grandchildren.

“You should not keep moving in unhappy circles. Find a good and happy path.”